Skip to content 
What It Means to Be BBB Accredited
The Better Business Bureau (BBB) is one of the most trusted organizations in consumer protection. For over 100 years, the BBB has evaluated businesses across industries for honesty, transparency, and customer service — helping people make smarter decisions when choosing who to work with.
When a business becomes BBB Accredited, it means that organization has voluntarily committed to following the BBB’s high standards of trust. That includes:
- A history of responsiveness to customer concerns
- Transparent practices in pricing, advertising, and communication
- Consistency in resolving disputes in a timely, respectful way
- A clean track record with no pattern of unresolved complaints
SMILE-FX received BBB accreditation on November 25, 2025, and we’re proud to maintain full compliance with all accreditation standards — not just because it looks good, but because it’s how we believe orthodontic care should be delivered.
Why an A+ Rating Matters
The BBB doesn’t just hand out grades. Their rating system is based on a wide range of data points, including how a business responds to complaints, whether it honors commitments, and how long it’s been operating under consistent, ethical practices.
An A+ is the highest possible rating, and it means we’re doing things right — not just clinically, but in the way we treat our patients as people.
When you’re choosing an orthodontist in Miramar, Pembroke Pines, or anywhere in South Florida, that A+ tells you something simple but important: you can trust us.
Why This Milestone Is Important for Our Patients
Orthodontic treatment is a big commitment. From the time you schedule your first 3D scan to the moment your new smile is revealed, you’re putting your trust in a team to guide you through the process.
Here’s how BBB Accreditation benefits you directly:
- Accountability you can count on — If something ever goes wrong, you have a third-party resource that ensures your voice is heard.
- Honest pricing and policies — No hidden fees. No surprise charges. Everything is upfront, always.
- Peace of mind — Knowing you’re working with a trusted, accredited provider makes the entire experience feel safer and more predictable.
In other words, it’s not just about orthodontic care — it’s about confidence in who you’ve chosen to deliver it.
What Sets SMILE-FX Apart
From day one, SMILE-FX has done things a little differently. Our goal isn’t just to straighten teeth — it’s to deliver a patient experience that actually feels good.
That includes:
- Flexible payment plans that work with your budget
- Modern technology like 3D imaging and digital impressions
- Personalized care for kids, teens, and adults
- A transparent approach to insurance, pricing, and treatment timelines
The BBB Accreditation is another way we show up for our community with the same integrity we bring to every appointment.
How to Verify Our BBB Status
You don’t have to take our word for it. You can see our live accreditation details and read verified reviews by visiting our BBB profile.
Your Smile, Backed by Trust
Becoming a BBB Accredited Business with an A+ rating is more than a win for our team — it’s a win for our patients.
It means we’ve met some of the most rigorous standards for customer care and transparency in the industry. It means we’ll continue delivering not only amazing smiles, but peace of mind at every step of the journey.
And most importantly, it means you can feel confident that when you choose SMILE-FX, you’re choosing a team that truly earns your trust.
Let’s Make Your Smile Happen
Book Your Free 3D Scan & Consultation
Because your smile deserves care that’s as honest and reliable as it is effective.